So disapointing. Spent whole day driving and sitting the datacenter. most of the time (went to rack a single server for my dayjob) I spent waiting for engineers in the datacenter to either come to open a rack for me (which imo is total joke on its own), or waiting for replies to tickets like inactive port on the switch etc.
1 hour job just turned into whoel day of sitting on my ass once in warm corridor and when i get too warm in cold corridor, since the fucking customer area is closed because of fucking covid.
I am so greatful to datacenters where disroot stuff is. Small, open 24/7 totally self service (no need to ask shit) and if there are issues stuff is resolved quick with staff being visible and aproachable usually wihtout need to make tickets.
So remember. Support local small DC's instead of big shitty ones. Often not even more expensive.